Thursday, October 20, 2011
When I receive a message that causes me to have emotional response my first step is to have a cool down period, which could include going for a walk, getting coffee or putting my attention towards some other project. After a while I would return to calmly strategize a response an email. Although I would be extremely upset and would love to tell off the recipient I need to be calm and explain the situation. Another strategy would be to write a letter telling the recipient off, just to get it off my chest. Then once I do that I will be calmed down enough to write a more pleasant letter.